Commitment to Privacy & POPIA

MSD Boys Toys (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect personal information necessary to provide dealership and retail e-shop services. This includes:

• Identity & Contact Data: Name, surname, email address, phone number, physical address, and SA ID number (when required for FICA/vehicle purchases).
• Financial & Transaction Data: Bank details, payment history, and vehicle finance application data.
• Website Usage Data: Anonymous analytical cookies to improve our website experience.

2. How We Use Your Information

Your information is processed strictly for:

• Fulfilling vehicle sales, trade-ins, and online hobby orders.
• Facilitating FICA verification and vehicle finance applications with registered credit providers.
• Arranging courier deliveries and after-sales support.
• Sending relevant promotional or inventory updates (only if you have opted in).

3. Sharing of Information

We do not sell your personal data. We only share information with third parties where necessary to deliver our services (e.g., banks/finance houses, courier partners, and insurance providers) or where legally mandated by South African law.

4. Data Security & Retention

We use appropriate administrative, technical, and physical security controls to prevent unauthorized access to your data. Information is only retained for as long as required by law (e.g., FICA and SARS record-keeping requirements).

5. Your Rights Under POPIA

You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise your rights, or to reach our designated Information Officer, please contact us via our official website support channels.